Our Terms & Conditions

Please read the following booking conditions carefully, as they set out the terms and conditions of the contract between you and Our Pride Travel. By accessing and using this website, you, the user, agree to be bound by the terms and conditions that are set out in this notice.

We act as the booking agents for the various suppliers we use, and bookings for their services will form a direct contract between you and the relevant supplier and will be subject to that respective supplier’s standard terms and conditions.

Use of our website

You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including but not limited to: the commission of a criminal offense; to gain unauthorised access to other computer systems; or for the transmission of unlawful or harmful material or computer code.

General disclaimer

You agree to access and use this site entirely at your own risk. Please read the Exclusion of Liability clause in this notice.

While every effort is made to ensure that the information provided on the website is current and accurate, you should not assume that the information on the website is always current or accurate, and other sources of this information should be consulted before making any decision to act on the information displayed on this website.

We respect the privacy of all visitors to this site. You may use this site without providing any personal information. However, so that we can continually assess the popularity of the site and improve it for our visitors, we collect information on the number of visits to the site, pages viewed, etc.

We do also collect your Personal Information as it is deemed relevant for us to provide you with your Travel requirements. We are committed to the adherence of national legislation and regulations pertaining to the safeguarding of data privacy and shall use information provided by you to perform our services.

You confirm that we may share your personal information with the following, who have an obligation to keep the personal information secure and confidential:

Employees of Thompsons Holidays who are required to be informed of the personal information in order to attend to your travel requirements;
All third parties who may assist us in supplying the services.

We undertake not to disclose your personal information unless it is legally or contractually required to do so. We agree to use all reasonable efforts to ensure your personal information in our possession is kept confidential, stored in a secure manner and processed in terms of POPI.

Exclusion of liability

It is a term and condition of the use of this site that you expressly agree that the use of the site is entirely at your own risk. The website and all content on the website is provided on an “as is” basis, and Our Pride Travel makes no representations or warranties of any kind, whether express or implied, to the accuracy of the contents on the website. Our Pride Travel does not warrant that the functions provided by the site will be uninterrupted or error-free, or that the site or the server is free from viruses or other harmful components, though every effort is made to keep the server free of malicious or harmful code.

Our Pride Travel, its owners, directors, volunteers, officials, suppliers, agents and/or representatives shall not be liable for any loss or damage, whether direct, indirect or consequential, or any expense of any nature whatsoever, which may be suffered by you the user, which arises directly or indirectly upon reliance of the website and/or its content.

Our Pride Travel, its agents or suppliers shall not be responsible for any direct or indirect special consequential or other damage of any kind whatsoever suffered or incurred by you related to your use of, or your inability to access or use, the content or the website or any functionality of the website or of any linked website, even where Our Pride Travel is expressly advised thereof.

You will indemnify Our Pride Travel, its directors, volunteers, officials, agents, suppliers or representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of this website.

Insurance

It is strongly advised that all clients take out adequate insurance cover such as cancellation due to illness, accident or injury, personal accident and personal liability, loss of or damage to baggage and sports equipment (Note that this is not an exhaustive list). The Travel Agent will not be responsible or liable if the client fails to take adequate insurance cover at all. It shall not be obligatory upon the Travel Agent to effect insurance for the Client except upon detailed instructions given in writing and all insurance effected by the Travel Agent pursuant to such instruction will be subject to such exceptions and conditions as may be imposed by the insurance company or underwriters accepting the risk, and the Travel Agent shall not be obliged to obtain separate cover for any risks so excluded. Should the insurers dispute their liability for any reason, the client will have recourse against the insurers. Once the insurance has been confirmed and paid for, the client will be issued with a policy document of the insurer. It is a complex document which must be read BEFORE you initiate your travel so that you can address any queries you may have to the insurer BEFORE you depart.

Please note that various credit card companies offer limited levels of travel insurance, which the Travel Agent does not consider sufficient cover for international travel. Kindly check with the respective credit card companies in order to obtain the specific details of the cover.

Our Terms & Conditions

Subscribe Form